Online Safety




What We Do

CEOP works with child protection partners across the UK and overseas to identify the main threats to children and coordinates activity against these threats to bring offenders to account. We protect children from harm online and offline, directly through NCA led operations and in partnership with local and international agencies.

Our approach is holistic. Officers in CEOP and across the NCA who specialise in this area of criminality work side by side with professionals from the wider child protection community and industry.

Intelligence developed in the NCA intelligence hub informs NCA-CEOP operational deployments, steers our development of new capabilities and underpins our dedicated ThinkUKnow education programme for children of all ages, parents and carers.

Social Media Privacy Settings

Parent’s Guide to Technology

Please click on the link below for further advice and information on the range of technology that children are now accessing. It is also a great way to receive further information if you are thinking of purchasing any technological device for your child.

NSPCC Supporting parents and carers

We know that being online is a great way for children and young people to keep connected with friends and family at the moment, but being online more often can also increase exposure to risk.

Online safety measures

Children may ask for their parents’ login details or use parents’ devices to download or access apps. Explain to parents how they can set up parental controls and password-protect their devices.

Children may set up new social media profiles to keep in touch with friends, family or peers. Explain to parents how to set privacy and security settings on social media to prevent personal information being shared with strangers.

Keep talking

With children using new apps to communicate during the pandemic, it’s important that parents and carers continue to have regular conversations with children about what they are doing online and what social networks, apps and games they are using. They should listen to any worries or anxieties their children may have and let them know they can always come to them about anything.

We’ve updated our information on the NSPCC website about talking to your child about online safety to include information about coronavirus. It has advice for parents on:

  • screen time
  • livestreaming and video apps
  • and social media safety.

Parents might also find our advice about inappropriate or explicit content helpful. It now includes advice on what to do if your child has seen inappropriate coronavirus content online.

> Read our online safety advice for parents and carers (NSPCC website)

> Visit Net Aware, created in partnership with O2, for information and advice on the latest apps, games and social media sites

Government guidance

The Home Office has published guidance for parents and carers about keeping children safe online during coronavirus (COVID-19) (Home Office, 2020)2.

In England, the Department for Digital, Culture, Media and Sport (DCMS) has published guidance to help people stay safe online during the pandemic. This includes advice for parents and carers (DCMS, 2020)3.

E-Safety Websites